01. Automated campaign strategy

Gamification marketing project for a Loyalty Program, involving the collection of points through various challenges and using a SMS, Email and Landing marketing strategy to drive customer engagement and gather data-driven insights for future program improvements.

Client

CMR Puntos

Falabella Loyalty program, a chilean multinational chain of department stores

Service

Design lead & development

Year

2022

Objetives

Objetives

My part on the project

My part on the project

Opportunities of improvement

Opportunities of improvement

Landing page

showing the 2nd state landing - with some challenges completed

Click the dots to read about the process

with three different states

Initial state:

No challenges completed yet

Mobile view

Ongoing state:

Some challenges completed

Mobile view

Final ideal state:

All challenges completed

Mobile view

Final survey landing page

To improve the effectiveness of future gamification challenges, a final closure survey was sent to customers to collect valuable insights about their experience trough a Landing Page

Desktop view

Let's get to know each other

Connect with me on LinkedIn

or reach out at Romerosmi@gmail.com

Let's get to know each other

Connect with me on LinkedIn

or reach out at Romerosmi@gmail.com